Member Survey Results Our clients and members are our best advertising...

I like the size, the price is great, "women only" side is very nice to have.

The receptionist needs a big raise 

The day care was a big attraction, and the prices are great.

The club is great. Steamroom is amazing. spacious showers. excellent choices of equipment. never really busy.

I think that the gym is fantastic. I really like the updates you have made in the past couple of months.

Love the location, price is fair & staff are great.

It's convenient, I've met new people, I get the work-out I need, there are resources available if I want to take advantage of them.

Please commend the young girl who mans the desk in the mornings. She is always so cheerful and speaks to each and every client. Name tags would be nice and then I might actually know here name. Name tags for the personal trainers would also identify them from the clients as well.

I really like the women's side. The classes and instructors are excellent. I feel really comfortable doing weights and the classes in a relaxed atmosphere. Most everyone is friendly (staff and members). I wouldn't want to go to a "World's" or "Gold's" -- that's why I have stayed at OWF for 9 years.

Most of the front desk staff are friendly -- please make sure that they know that -- it's really appreciated when we walk in that they say hello and smile. Nametags might be good too, so that we can get to know them a little better. I love the gym just the way it is. Thanks for the survey!

I love this club because the classes are challenging yet wonderful, people are very friendly and it is fun to work out and make new friends at the same time.

It's great, I love the classes and the friendliness of everyone, staff and clients. 

I love the all-female side of OWF. Lately, I've really gotten into the classes and love them! Overall, I'm very satisfied.

Clean, friendly environment. Easy to get to use the equipment. Good mix of people at the gym. Clean change rooms. Great steam room! Good, friendly staff.

I really like the equipment and the staff are very helpful!

This is truly the best club I have ever belonged to. I utilize the classes which I love. They have been a great asset in improving my health and physical fitness. The equipment is just great and the instructors and other staff are super. I just can't say enough. Oh yes the price is excellent.

I like it and enjoy working there.

I love my gym. I have met some of my best friends there and feel so good about myself. Thanx

I love the variety of all the classes, it is what keeps me coming back, and the people that I have met there.

Location is convenient and most of the time it is not too crowded at the times I go. Most members get their workouts done and leave, therefore, not too much of a social gathering place which doesn't over crowd the gym and take up equipment. The members it attracts aren't the typical muscle heads that you see at other bigger name gyms ie; Gold's, World Health and Life Fitness which can make the environment uncomfortable. I have been with this club for over three years and have thoroughly enjoyed it. The front desk staff are always polite, friendly and courteous. The establishment is clean and tidy and most importantly it's gets the job done for me personally.

I've been a member for many years and still enjoy going. The instructors are very good, the classes are hard but It's always fun to try something new to change things up a bit.

Friendly, courteous staff. Equipment upgraded regularly.

Your personal training people are excellent.

I've only just joined, but I absolutely love the classes! I look forward to going - hard work, but fun and positive. For the price, I'm really glad I joined and can't wait to see what I look like in 6 months!

Great! Have very much enjoyed the classes and opportunity to use the equipment. Instructors are good.

I think the gym is great, it is never too busy and the staff are great.

I only attend classes where there are instructors. Most of the instructors are young energetic and professional. Really enjoyable classes are taught by Jeanine, Brandi, Michelle and Lynn Ann. They are the best .

Front staff at 0530 is awesome--always on time, remembers your name etc. (OWF)

It has become a comfortable place for me. I have been a member for years and I know many people there. I live very close and the gym is part of my daily routine.

I feel like part of the family at this gym. A lot of the staff members know my name and greet me when I come in. I love that the club offers so many classes and the instructors are fabulous!

I am happy about most things:the classes are great, the people friendly and helpful, and the atmosphere cheery. It it close to my home, and the price is right for me.

I enjoy the club to the limited use I make of it. It is very convenient to home and the instructors are great.

I have been working out for over 30 years. When I moved from Wpg. to Calgary I investigated a # of clubs before I joined OWF. I feel there have been more improvements over the last few years with staff, equipment and overall appearance. I would recommend the club to my friends.

I have to say, I really enjoy coming, the gym is clean, people are nice and I don't feel the pressure of some other gyms. I do want to say that Chrissy in the am on the woman's side is great, I don't think there are very many people out there in the world anymore. She is always smiling, always has something nice to say and is genuine in her caring. Anytime someone asks for something she is on it right away. I had to add that as I find so many times everyone is ready to critize and not to say thanks. Thanks, you have made a gym that is comfortable and I LOVE coming in the morning. Julia Brazier

I like the club, the hours, equipment - but please don't pack in any more equipment its nice to have space to sit down, do situps - the floor is starting to feel crowded - you don't need more of anything.

I love the club, and its convenience, the hours are good and trainers are friendly.

Love the club, staff friendly.

I really enjoy all the classes and Lynn-Ann is doing a great job. J

Good club over all, friendly staff and convenient location Would like to see the gym open earlier on weekends.
 
I think that the club is very user friendly and people friendly. 

I was at World Health previously, when the pt's mentioned Fitness NW, I came over and have no regrets. The facility and price are accomodating and affordable.

Excellent club.

Love the staff.

The staff is great and friendly, they always greet me and make sure I'm doing well, and always seem to care specifically for each member. Classes are great.

I think the updates being made to the club are beneficial and will make it an even better place to workout. I believe the people at the desk really make an effort to welcome everyone which is a nice touch.

Staff are great and friendly and this is a welcoming situation for the club. Well Done All!

I truly enjoy this club and it's atmosphere and the friends I've made there. The gym provides great aerobic training and it is always clean and tidy. I appreciate the work everyone does to keep up the quality of the gym programs. Thanks to all who are involved!!!
 
I go mainly for the classes. I really enjoy Jeannine and LynnAnne's classes. I say "Keep up the good work" to these two ladies.
 
I love the regularity and variety of classes. I have recommended the gym to many people.
 
Keep it up the best gym i never had.

I really enjoy the fitness classes the NW Women Only club. Lynn Ann is exceptional and Janine is great too. I am also always impressed with everyone who they have brought in to fill-in for the 9:15am classes.
 
The classes at Only Women's fitness are excellent and very helpful, especially the Step. TBC, and Complete Mix classes.
 
I love the only women's atmosphere.
 
I love it - the staff, the atmosphere, the appearance, the members, the classes - it would be nice for the co-ed side to have yoga, stretch classes - more likely to keep commitment due to variety and choices of class vs working out program. I was not looking to join a gym but my children gave me a three month pass two years ago as a gift so I worked out for three months and never looked back.
 
I really appreciate the instruction and the variety of classes available. The club atmosphere is very friendly and the recent improvements are great. Thanks to all for making the club a great place to come.
 
I like that the club is on my way home from work, which is a great motivating factor in actually getting there since I'm already driving by it. I also like that it's not super crowded or expensive like some of the other clubs in the city.
 
I enjoy working out at NW Fitness. The staff is friendly and most members are sociable. 

good value for my buck. Very good variety of classes which is what I like to do best. Great instructors. Hours of operation.
 
Your club is a part of my life now,,,I have been a member since day 1. Good staff, esp Jeanine & Lynn Ann, very efficient. 

I love the place. Close to home and the staff is always so friendly.

It is nice and close. Easy parking. Friendly fellow members. Good instructors for yoga.

I have enjoyed going to the club this year, enjoy the morning classes, instructors are great and you feel like you get a good workout.

It's a well run operation.I have no complaints.

I like that it is quiet in the morning and can come and do my thing with little interruption The young girl who is there in the early morning does a great job of cleaning the equipment!

I like the club hours, getting in to do my work out in the early morning allows me to carry on with my day with no interuption or feeling guilty that I just didn't have time. The staff are always courteous, and never too busy to help me with anything.

I think the new renovations are wonderful. The staff (or at least most) are very knowledgeable. Really enjoy the Only womens side. the atmosphere is way less intimidating and friendly. Great parking, i like how you can park on either side and still go in the other side to the change rooms. The aerobics classes are wonderful,

I like your gym alot, I can get in and out fast thanks to one of your trainers (if your trainer was not there, I would not be a member). The gym does have a "mom and Pap" feel to it, it's just professional enough (but all the staff are very nice). But on the other hand, that "mom and pap" feel is what makes it for me, now that I have been going for the last three months.

I love the variety, quality and quantity of classes that you offer on the Womens only side, and the fact that it is included in your membership, and that you can join in without having to pre-register. Very convenient and hassle-free. Awesome instructors. Please do not change a thing on this!!

I'm a member at Only Womens's for the last 10 years it's been great . I like the idea of women only & no men on our side. I also like the location of the club is close to my home. Thanks Susan & Richard.

Great place for just women, variety of programs, floor space for aerobics is getting crowded

I have your friendly and inviting. Some days I drag myself into the club but feel , rejuvenated when I leave. Very happy with the people skills, Enjoy talking to Richard.

I've always been happy with the convenience and availability of equipment when I want to work out.

The personal training and equipment are excellent. I moved to this gym because of the personal training.

It's great. It's convenient. I really appreciate the engaging aerobics instructors

Great attitude, good equipment, great atmosphere with the Trainers;

I love the size of the club. When I moved here I joined the Y because I didn't know anywhere else. As soon as I found out about your gym I joined. I couldn't stand the Y and enjoy smaller clubs with better customer service. As a female I enjoy the co-ed side better then the womens but I do love the classes you offer.

I think fitness NW is a very user friendly gym. I love exercising here as the staff, atmosphere, and such are all great. As a student I was looking for a much more cost efficient gym, as this gym proved to be less costly then the competitors like WHC and Golds, My expectations of the GYM were far beyond met, and i plan on being a member for quite some time.

I really enjoy working out at the club. We train with Heather M and she is fantastic. The other trainers are super friendly and helpful too if Heather isn't there or we are working out on our own. The staff is wonderful overall and very friendly. I often use the babysitting and the staff there is great too. I wish it was open a little more frequently but that's not a big deal.

great atmosphere , positive , encouraging staff (trainers) , a family type feeling (it is great).

Very good overall. A decent mix of equipment and the crowds are reasonable.

The club looks great. The staff is friendly, the equipment is up to date - I like it here.

Good value and excellent staff and excellent classes.

An excellent fitness club and the best personal trainers in Calgary. A hidden jewel and those of us that are regular members know it and appreciate it. Excellent staff, service and training programs to help us get fit and stay healthy. I love the new paint and mirrors and the club looks very professional.

There are some extremely competent instructors; Lynn Ann, Jeanine, Michelle. I have observed that they are trying to beef up the quality of the evening instructors. That is greatly appreciated.

Bright and warm atmosphere. I love the amount of fitness classes and the variety of them. The classes and the babysitting are top notch and keep me motivated to go. The staff is informative and wonderful. Overall I truly enjoy this gym!

I think that some recent changes have been needed and are appreciated. Michelle and Lynn Anne are phenomenal instructors, being very aware of multi-levels and come in well-prepared and are very motivational. I have belonged to Women's Only for many years, and appreciate having this gym in the NW. Thank you.

I enjoy the atmosphere and the help I receive when I am working out on my own.

I like the club and the renovations recently done to it.

it is very convenient and quite large. Not too busy usually.

Your club is unique in the manner where you have both womens and co-sex gyms. which I think is a great idea to bring in people women who may be insecure and also to take off the amount of people working out on equipment on the other side.  In all you have a very excellent recipe for success and I will continue to be a member for years to come.

It's great!

great atmosphere, great staff

I switched to OWF several years ago from the WHC in Edgemont which started as a family-run cozy place and changed to an impersonal megagym. OWF kept me going on a basic level for years, then I signed up for personal training in April with Heather Jeffrey at NWF: I'm thrilled. She's excellent, and the NWF side is friendly -- it feels good to show up there.

You have the best personal trainers I have ever met! They are incredible.
 
Good prices. Clean. Front staff are nice/friendly. Classes/instructors are really good,

I love the classes, Jeannie and Lynn Ann are great, caring instructors who are always ready to challenge you. Their classes are what keeps me coming to the gym

This is the first health club that I've joined that hits all my key hot buttons. When you workout at Fitness NW you actually feel like your in a professional gym.

For my purposes, the club is exactly what I need.

I like the improvements you have made on the women's side - the colours make the place more up-to date and the addition of new equipment is great (though new mats would be nice!) I don't use a personal trainer as I attend the classes offered - the calibre of instructors is first-rate, there is a level for everyone, along with a continuous challenge (thanks Jeanine!). The addition of Zumba is also a welcome change for a Wed. All in all, it's a gym with great instructors and friendly members.

Friendly nice atmosphere. Good choice of equipment.

When I first started here I came from Spa Lady, and before that I was at the World Health Club. I was absolutely incensed with their poorly qualified training staff. I joined both these gyms and soon became aware of the lack of knowledge on the part of the trainers, and yet these were the same trainers giving people advice on their bodies!! Something that should not be taken lightly! In my opinion that should be illegal. Even the receptionists would give out training advice, are you kidding me?! With this club, I was told the trainers were exceptionally educated and the owner would stand for no less, and that's exactly the way it is. I also find the atmosphere is just fabulous, it is clean and open and bright, and the trainers actually know what they're talking about and excuse the phrase, aren't talking out of their ass, especially when it comes to something as important as our bodies! I've become friends with trainers and the like at this club and I couldn't be happier here.  Anyways, keep up the great work, you
run an excellent club!

I belong due to your classes, which are wonderful.

The staff are FANTASTIC. LynnAnn and Jeanine are two of the best fitness professionals I have ever taken classes from - and I have taken classes at a lot of fitness facilities across Canada and am a phys. ed. major. Crissy at the front desk is the perfect example of what Customer service is supposed to be. She is friendly, knowledgeable, helpful and always remembers peoples names. The girls in the kids room are also top notch. They are fantastic with my kids. The babysitting service, the fantastic instructors and size of the gym are the reasons I plan on being a member for years to come. I also love that there is always equipement available and I don't have to sign up for machines like at other gyms.

I use the classes and find that a couple of instructors do not push us beyond our comfort level or make their routines more challenging and I need this in my workouts.

I love your club, it the only club in the NW that has a decent women's only side with lots of equipment!

Fantastic staff, instructors

Great club & classes, good price and location. Personal training a little pricey, but it is everywhere.

I love the atmosphere!

I like it that it is not crowded.

I like the club. for the most part the staff are friendly and helpful. The trainers are great and professional. clean.
 
I really enjoy the classes - the trainers are great

I have the best trainer...Heather Mckelvey. Been training with her for 6 years and she always comes up with great programs. Like the friendly staff and small gym atmosphere.